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HOSPITALITY PRACTICES
A BOARD REGISTERED SUBJECT
AND A NATIONALLY ACCREDITED COURSE
INTRODUCTION:
The hospitality and tourism industry is one
of the fastest growing employers in Australia. The need for an entry-level
certificate course was designed based on the nationally endorsed industry
standards. This course is embedded in a board-registered subject called
Hospitality Practices. The College is able to offer the fullest course
available through the board; Hospitality Practices, Strand A.
Successful completion of this course will
provide students with a nationally recognised Certificate One in Hospitality
Practices. This will provide articulation and credit transfer into a number
of other courses including tertiary study.

This course, written by the Board of Secondary
School Studies, takes two years, years eleven and twelve, to complete
a Certificate I through partnership with an outside provider. St Joseph's
has been able to offer the students the opportunity of completing Certificate
One PLUS ADDITIONAL ELECTIVES FROM CERTIFICATE TWO within one year. In
addition to theory and practical components students, must complete two
blocks of work experience within the industry. (This is scheduled during
their holidays.)
ACTUAL COURSE:
This course, Hospitality Practices, is part
of the Study Area Specifications written by the Board Senior Secondary
School Studies and endorsed by industry. There are three strands available
to schools for them to develop a program of study. As mentioned St Joseph's
has elected to offer Strand A, THH11097 Certificate I in Hospitality (Operations).
The make up of this course is as follows:-
Certificate I in Hospitality (Operations)
To gain Certificate I in Hospitality (Operations),
students must demonstrate competency in:
FIVE common core units of competency.
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THHCOR01A
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Work with colleagues and customers
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THHCOR02A
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Work in a socially diverse environment
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THHCOR03A
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Follow health, safety and security
procedures
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THHHCO01A
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Develop and update hospitality industry
knowledge
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THHGHS01A
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Follow workplace hygiene procedures
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PLUS:
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TWO Units of competency chosen from
ONE of the following functional areas:
EITHER
Food and Beverage
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THHBFB01Aa
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Clean and tidy bar areas
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THHBFB01A
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Operate a bar
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THHBFB02/3A
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Provide food and beverage service
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THHBFB02/3Aa
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Provide a link between kitchen and
service areas
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THHBFB09A
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Provide responsible service of alcohol*
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THHBFB10A
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Prepare and serve non-alcoholic beverages
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*When competencies involve service of alcohol,
the unit THHBFB09A Provide responsible service of alcohol, must
be included
OR:
Housekeeping (Accommodation Services)
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THHBH01A
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Provide housekeeping services to guests
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THHBH02A
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Clean premises and equipment
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THHBH03/4A
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Prepare rooms for guests
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THHBH05A
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Launder linen and guest clothes
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Total: SEVEN units of competency
The time allocation for this course is a
minimum of 55 hours per semester of timetabled school time, including
assessment.

SUCCESSFUL COMPLETION OF COURSE:
- This course is based on the Tourism Industry
National Competency Standards in Hospitality. To achieve a Certificate
I in Hospitality, students must demonstrate competency in the units
shown above. They must also participate in work experience and any excursions
planned.
In order to be deemed competent in any
unit of the course students must demonstrate practical
evidence of the performance criteria for
each unit. Competency-based assessment is the process
of collecting evidence and making judgment
on whether or not the student can consistently
demonstrate knowledge and skill, and the
application of that knowledge and skill to the standard of
performance required in the workplace.
- Students also have the opportunity to
have a Level of Achievement for this course recorded on their Senior
Certificate. Each semester completed can have a level of achievement
recorded.
Assessment for this is concerned with the
extent to which students meet the objectives of the
three criteria:-
- Knowledge
- Application
- Practical skills
Different pieces of assessment will test
different criteria and a level of achievement will be given for each.
A global standard will be awarded for each of the three criteria and then
an exit level of achievement determined for the senior certificate. The
following table sets out the guidelines for this:
Table 4: Minimum requirements
for exit levels of achievement
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Very High Achievement
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Standard A in two criteria with no
less than a standard B in the remaining criterion
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High Achievement
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Standard B in two criteria with no
less than a standard C in the remaining criterion
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Sound Achievement
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Standard C in two criteria with no
less than a standard D in the remaining criterion
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Limited Achievement
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At least two standard D results
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Very Limited Achievement
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Does not meet the requirements for
Limited Achievement
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